"Our customers rely on us to have armed and unarmed security teams on location within 24 to 48 hours. The coordination of these efforts can be daunting and with this system in place, we are able to simultaneously reach out to hundreds of responders across the country with a text, email and voice message in minutes of a task order to mobilize."
William McGuire, President/CEO,
Global Elite Group
"When branches are closing due to a looming hurricane, we attempt to get the word out to members through many different venues, such as local radio stations, signs posted at branches, voicemail recorded messages, Web site notices. And a big piece of our communication plan is sending email alerts."
Renee Travis, Marketing Director,
Keys Federal Credit Union, Key West, FL
"After only 15 minutes of instruction, the process of creating a notification was incredibly simple and very user friendly. I have since been able to go back in and add contacts, telephone numbers for voice and SMS notifications as well as additional email addresses. When it comes to the nature of emergency response, we don't have the luxury of only being able to communicate during regular business hours. With Exigent911, I can log on to the system remotely anytime day or night and alert our entire database of responders without having to call upon other resources."
Peter Harlick, Vice President of Sales & Marketing,
Global Elite Group
"It's vitally important to plan for operational needs and with hurricanes and other emergencies, there are a million things a disaster team needs to worry about and always unexpected issues to deal with. In an emergency, traditional communication methods may not be accessible or reliable. But with email and text messages, employees can access messages on their laptops or mobile phones and respond appropriately no matter where they are. Exigent911 system certainly enhances the effectiveness of disaster communications, gets the word out immediately and, more importantly, can track responses"
Ron Daly, President/CEO,
DigitalMailer
"Communicate, communicate, communicate... to staff and to your membership. You can't do it enough during times like these."
Angela Head, Vice President of Marketing and Information Systems
Shell FCU, Deer Park, Texas (on using Exigent911 before and after the impact of Hurricane Ike in 9/2008)
"The Exigent911 System enhances our business continuity services and is a natural fit. It complements our ability to help keep credit unions going in case of any unforeseen event and communicate with employees during any disaster. We believe offering the Exigent911 solution makes sense and makes credit unions' decision-making process easier."
Kirk Drake, President/CEO,
Ongoing Operations LLC